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The Storage Pulse

Insights Jennifer Aubert Insights Jennifer Aubert

The Great Delinquency Awakening

For years, self-storage operators have accepted delinquency losses as “just the cost of doing business.” But as margins tighten and labor costs rise, that mindset is changing fast. The industry is waking up to the reality that delinquency isn’t inevitable—it’s fixable. Here’s how automation is transforming revenue recovery and compliance across the sector.

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Insights Jennifer Aubert Insights Jennifer Aubert

Delinquency Nightmares: How to Stop Unpaid Units from Haunting Your Bottom Line

Halloween Edition. When tenants vanish without paying, it's more than spooky—it's a financial nightmare. Every delinquent unit haunts your revenue stream while your team scrambles to fix it. But there's good news: automation can banish these demons for good. Learn how self-storage operators are using smart technology to exorcise delinquency, slash legal risks, and reclaim their time.

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Insights Jennifer Aubert Insights Jennifer Aubert

Why Your FMS Alone Can't Solve Delinquency—And What Will

Your FMS is great for operations—but not for managing delinquency. Without automation, you risk revenue loss, legal exposure, and wasted staff time. Discover how specialized collections and  delinquency automation can reduce tenant debt by up to 80%, save 500+ hours monthly, and protect your business from costly compliance errors.

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Insights Jennifer Aubert Insights Jennifer Aubert

Why 2026 Is the Year Self-Storage Operators Must Automate Collections and Delinquency Management

Manual delinquency management is costing self-storage operators more than they realize. Lost revenue, labor inefficiency, and compliance risk add up fast—especially as portfolios scale. With operators seeing 50% reductions in tenant debt and 95% drops in over-90-day AR through automation, 2026 is the year to stop budgeting for broken processes and start investing in operational excellence.

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Insights Jennifer Aubert Insights Jennifer Aubert

Rethinking Delinquency Management in Self-Storage

A Fireside Chat with Ai Lean & White Label Storage

Delinquency isn’t just an admin task—it’s lost revenue, wasted hours, and major legal risk. In a recent fireside chat with White Label Storage, Ai Lean CEO Luke Shardlow explained how automation fills the gap between FMS tools and auctions. The result: 20+ hours saved per facility, compliant workflows, and faster unit turns.

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Insights Jennifer Aubert Insights Jennifer Aubert

The 7 Deadly Sins of Lien Compliance

Lust, wrath, and... missed deadlines? Most self-storage operators are heading straight to lien compliance purgatory. Between botched notices, rushed auctions, and legal disasters, manual processes are the path to operational hell. But salvation is here: AI automation can absolve these sins faster than you can say "90-day notice period.”

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Insights Jennifer Aubert Insights Jennifer Aubert

Cut Locks, Take Pictures, We'll Do the Rest

Be honest—does your delinquency management feel like dial-up internet? While competitors juggle spreadsheets and manual processes, modern operators use automation to cut locks, take pictures, and let technology handle the rest. Stop operating in the digital dark ages and discover what 21st-century delinquency management looks like.

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