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    Featured
    Who to Call, When, and What to Offer: How AI Is Changing Collections
    August 17, 2026
    Who to Call, When, and What to Offer: How AI Is Changing Collections
    August 17, 2026

    For as long as anyone has run collections in self-storage, it has run one process for everyone: the same letters and calls, on the same schedule, for every delinquent account. AI is changing that, deciding who to call, when to reach them, and what to offer. It is the biggest shift collections has seen, and it is already here!

    Read more →
    August 17, 2026
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